Privacy Policy

This is the RITOKU DISTRIBUTION LIMITED Privacy Policy that explains how we collect, use, disclose, and safeguard your information when you visit our Platform and use our Services. We are committed to protecting the privacy and security of the personal data we collect about our Clients, who are exclusively companies.

To use the RITOKU DISTRIBUTION LIMITED Platform or Services, the following mandatory information must be provided by the Client:

• Email address
• Phone number
• Company name
• Company address
• Company country
• Business description

Optional information includes:

• Skype ID
• Trading URL

This information is used to create and manage your account, provide customer support, and ensure a customized service experience.

We also collect technical information such as IP address, browser type, language, and other necessary data to identify the Client properly and track purchases and payments. This assists us in providing effective support and enhances your user experience.

RITOKU DISTRIBUTION LIMITED uses automatic data storage mechanisms, commonly known as "Cookies," on our Platform to enhance the user experience of our Clients. Cookies are small files stored on your end device, used to identify your browser while using the Platform. They play a crucial role in:

• Adapting the content and services of the Platform to your preferences.
• Providing statistical information about user traffic and activities.
• Optimizing the use of the Platform and its services.
• Maintaining your session after logging in, eliminating the need to re-enter login details on each subpage of the Platform.

We utilize two types of cookies based on their duration:

• Session Cookies: Temporary files stored on your device until you log out, leave the website, or turn off your browser.
• Persistent Cookies: Remain on your device for the period specified in the cookie's parameters or until they are manually deleted by you.

The purposes of our cookies include:

• Necessary Cookies: Essential for the operation of the Platform and to enable the use of our services, such as authentication cookies.
• Security Cookies: Used to ensure security, particularly to detect fraud in authentication.
• Performance Cookies: Collect information on how you use the Platform.
• Functional Cookies: Remember your selected settings and personalize the interface, e.g., language, region, font, and website appearance.
• Statistical Cookies: Help in compiling Platform usage statistics.

We use our own cookies to ensure the proper functioning of our Platform and to maintain statistics. We also employ Google reCAPTCHA cookies to protect our Platform from fraudulent activities. These cookies help us improve our services and provide a more secure experience for our clients.

Managing Cookies: You have the option to control and manage cookies through your browser settings. However, please be aware that restricting cookies may impact the functionality and features of our Platform.

We do not share your personal data with third parties, except with payment providers as necessary for processing transactions. Please note that payment-related information is solely handled by the payment providers and is not stored by RITOKU DISTRIBUTION LIMITED.

Our data handling practices are compliant with the General Data Protection Regulation (GDPR) and other applicable personal data regulations.

As a Client of RITOKU DISTRIBUTION LIMITED, you are afforded the following rights in relation to the processing of your personal data:

The Right of Access to Personal Data: You may request confirmation of the personal data we process about you and obtain a copy of such data. As a registered user, you also have access to your personal data through your account on our Platform.

The Right to Rectify Personal Data: If your personal data is inaccurate or incomplete, you have the right to request that we correct or supplement it. As a registered user, you can also update your personal data directly through your account on the Platform.

The Right to Erase Personal Data (in certain situations): In specific circumstances, such as when the data is no longer needed for the services we provide, you may request the deletion of your personal data.

The Right to Restrict Processing of Personal Data: You may ask us to temporarily suspend the processing of your personal data in certain situations, such as when you contest the accuracy of the data or object to our processing.

The Right to Data Portability: In certain cases (e.g., where the processing is based on consent), you have the right to receive your personal data in a structured, commonly used, and machine-readable format and have the right to transmit those data to another controller.

The Right to Object to Processing of Personal Data: You may object to the processing of your personal data when:

• The processing is based on legitimate interests pursued by us, except where such interests are overridden by your interests, rights, and freedoms.
• Your data is processed for direct marketing purposes.
• The processing includes automated decision-making, including profiling, that affects you.

The Right to Lodge a Complaint: If you are dissatisfied with how we handle your personal data, please contact us. If you are not satisfied with our response, you have the right to lodge a complaint with the personal data protection authority in your country of residence.

The Right to Withdraw Consent: Where the processing of your personal data is based on consent, you have the right to withdraw this consent at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected. After this period, data will be either deleted or anonymized to prevent identification. We may retain data longer if required by law or for the defense or pursuit of legal claims against Clients.

The personal data provided by our Clients is processed and stored using appropriate security measures in line with legal requirements. RITOKU DISTRIBUTION LIMITED implements safeguards to protect your data from unauthorized access, use, or disclosure. The data is processed in a controlled environment, maintaining high standards of protection. Additionally, we advise our Clients not to share their registration data with third parties and to log out after using the content and services offered by our Platform.

The services offered by RITOKU DISTRIBUTION LIMITED as part of the Platform are intended for persons over the age of 18. In the case of individuals under 18, consent from a legal guardian for the processing of personal data is required. RITOKU DISTRIBUTION LIMITED will not knowingly collect or process personal data of children under 18.

We reserve the right to make changes to this Privacy Policy at any time. You are advised to review this Privacy Policy periodically for any changes.